Discover solutions tailored to your business today.
- We have implemented live projects with all three systems (Alotech, BulutSantralim, Zoho Voice).
- We can create custom configurations for the Calls module in Zoho CRM.
- We fully automate post-call processes with automations.
- With advanced reporting, we make your call efficiency measurable.
Zoho Application Integration
Have All Your Calls Automatically Logged in Zoho CRM and Strengthen Your Sales Processes
Every customer call is a part of the sales process. However, the **tracking, recording, and analysis** of these calls are often done manually—or not at all—in many companies. **Zoho CRM with PBX integration** solves this problem perfectly.
As İsa Demirci, we set up integration systems fully compatible with **Alotech**, **BulutSantralim (Verimor)**, and **Zoho Voice**.
**Incoming and outgoing calls are automatically logged in CRM**, caller details instantly appear on the agent’s screen, and call recordings are easily accessible.
What Do We Provide?
Alotech & Zoho CRM Integration
• When a call starts, customer details pop up on the CRM screen • After the call, duration, outcome, and notes are automatically logged • Call recordings are saved and linked directly in Zoho • Automatic task creation and notifications after calls
BulutSantralim (Verimor) & Zoho CRM Integration
• Custom setup with Webhook + API support • Call details such as number, date, duration, and call direction flow into the CRM • Automatic follow-up actions can be triggered after calls • Sales representatives’ call performance can be analyzed
Zoho Voice Integration
• Direct compatibility with Zoho’s own PBX system • Initiate calls directly from within the CRM • Automatic call logs • Multi-user call tracking and management • Flexible configuration with third-party number providers
What Information Is Automatically Logged in the CRM?
• Caller/Outgoing number • Date – Time – Duration • Call Direction (Inbound/Outbound) • Call Owner (Sales Representative) • Call Notes (if required) • Call Recording (attached as a URL)
Who Is It Suitable For?
- Sales teams handling dozens of calls per day
- Managers who want to analyze performance with call recordings
- Companies that want to automate follow-up processes after calls
- Organizations using multiple PBX numbers simultaneously
Frequently Asked Questions About Zoho Application Integration
It is the process of connecting Zoho applications with other software through methods such as Zapier, Make, API, or webhooks.
Websites, ERP systems, WhatsApp, e-commerce platforms, PBX systems, and payment systems.
No. It can be done with minimal coding using low-code platforms.
It reduces manual workload, saves time, and ensures data integrity.
Yes. All integrations are configured in compliance with Zoho’s security standards.
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- Your Decision, Our Solution. Try It Free for 1 Month!
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